Hardware Engineer, GPU Infrastructure

Role description

Role Overview

As a Hardware Engineer, GPU Infrastructure, you will own GPU and interconnect health across the fleet, combining hands-on engineering with operational support. You will automate GPU diagnostics, develop monitoring and alerting systems, and build playbooks to make GPU and PCIe failures detectable and actionable.

What You Will Do

You will lead deep root-cause analysis across hardware, firmware, drivers, and PCIe topologies to drive long-term fixes, serve as the regional escalation point for GPU issues across EMEA and APAC, support new region bring-ups, participate in an on-call rotation, and feed operational insights back into automation and platform design.

Why It Might Be a Fit

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams—even if you aren't a 100% skill or experience match.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)
• 4+ years of professional experience in hardware, infrastructure, systems, or platform engineering roles within data centre, cloud, or high-performance computing environments
• 2+ years of hands-on experience supporting and troubleshooting data centre class GPUs (H100 or newer, including InfiniBand and NVLink)
• In-depth knowledge of server hardware, components, and management technologies, particularly GPUs and PCIe devices
• Proficiency in Python or Ansible, with experience programmatically interacting with server BMCs using Redfish or IPMI (Redfish preferred)
• Hands-on experience integrating and automating data centre GPU diagnostics, troubleshooting tools, and observability platforms (e.g., Prometheus, Grafana)
• Demonstrated experience collaborating with hardware vendors to identify novel issues, create operational playbooks, and drive RMAs to resolution
• Proven experience supporting production infrastructure, driving incident escalations through to root-cause resolution, and participating in on-call rotations
• Excellent technical documentation, analytical problem-solving skills, and fluency in written and spoken English

Benefits

• Family-level Medical Insurance
• Family-level Dental Insurance
• Generous Pension Contribution
• Life Assurance at 4x Salary
• Critical Illness Cover
• Employee Assistance Programme
• Tuition Reimbursement