Operations Engineering Manager, Fleet Reliability

Role description

Role Overview

The Operations Engineering Manager, Fleet Reliability will lead a 24/7 team of process-oriented, reliability and observability-focused engineers. They will develop a strong pipeline of talent, manage onboarding and training, provide process and thought leadership across the team's domain, and champion reliability and customer satisfaction.

What You Will Do

The manager will build and lead a team, lead process documentation, think critically about process improvements, provide 24/7 engineering support, and drive onboarding and performance management.

Why It Might Be a Fit

The ideal candidate will have 7+ years of experience in software or infrastructure engineering, with at least 2 years in a leadership capacity, and a background in SRE fundamentals, incident management, and observability.

Requirements

• 7+ years of experience in software or infrastructure engineering
• 2+ years of experience in a leadership capacity
• Background in SRE fundamentals, incident management, and observability

Benefits

• Medical, dental, and vision insurance
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption