Senior Director, IT

Role description

Role Overview

As the Senior Director, IT, you will own and lead the IT organization at Crusoe, spanning the IT Service Desk, IT Systems Engineering, and Enterprise Technology functions. You will define the strategy and roadmap for how internal technology enables business growth, driving critical decisions around build-vs-buy tradeoffs, automation, and AI adoption.

What You Will Do

You will own global IT operations and service delivery, including SLAs, escalation models, and operational metrics. You will lead the Service Desk, Systems Engineering, and Enterprise Technology functions, managing direct reports at the Director level. You will manage the enterprise systems portfolio, including ERP platforms, CRM, Supply Chain, and other business systems.

Why It Might Be a Fit

You will be part of a high-performing team that believes in each other, and you will have the opportunity to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a team that is building the future, faster.

Requirements

• 10+ years of experience across IT operations and enterprise systems
• 5+ years leading multi-function IT or enterprise technology organizations
• Proven experience owning Service Desk, Systems Engineering, and Enterprise Technology functions
• Extensive background in implementing and managing ERP platforms and enterprise business systems at scale
• Deep expertise in identity and access management, device management, endpoint platforms, system integrations, and APIs
• Demonstrated track record of building and scaling teams, hiring leaders, and creating structure within a high-growth environment
• Experience operating in environments with either a manufacturing, construction, or data center presence, as well as in compliance-regulated environments such as SOX or SOC 2
• Strong operational acumen with experience managing IT budgets, vendor relationships, and build-vs-buy tradeoffs, including leveraging AI
• Executive presence with the ability to operate at both strategic and execution levels, effectively communicating technology strategy, risk, and investment tradeoffs to C-suite leadership

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance