Senior Solutions Engineer

Role description

Role Overview

We're seeking a Senior Solutions Engineer to help enterprise customers deploy AI/ML workloads on Crusoe's high-performance GPU infrastructure. The role involves delivering technical demos, supporting technical discovery, and troubleshooting workloads. This is a hands-on role where you'll build environments, troubleshoot workloads, and grow toward owning the technical win end-to-end.

What You Will Do

Deliver technical demos and stand up PoC environments for customers evaluating Crusoe Cloud, with clearly defined success criteria and timely execution. Support technical discovery alongside Account Executives, including mapping stakeholders, gathering requirements, and handling technical objections. Deploy and troubleshoot containerized AI/ML workloads on Kubernetes-based stacks, optimizing for performance and cost.

Why It Might Be a Fit

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

Requirements

• 2+ years of hands-on experience building, deploying, or operating cloud infrastructure
• Hands-on proficiency with at least one major cloud provider (AWS, GCP, or Azure)
• Experience deploying containerized workloads with Kubernetes or Docker
• Strong Linux command-line skills and scripting ability in Python or Bash
• Networking fundamentals: VPCs, subnets, load balancers, DNS, routing
• Clear technical communication, comfortable presenting demos and writing documentation customers actually use
• Customer-facing instincts: curiosity about business problems, composure under questions, and a bias toward follow-through

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance