Senior Customer AI Engineer - Token Factory
Nebius — Remote · Senior
Role description
Role Overview
We're looking for a Senior Customer AI Engineer to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure. This role sits at the intersection of engineering, delivery, and customer success.
What You Will Do
You will lead the transition from PoC to production, ensure customer workloads are deployed, stable, and scalable, and drive time-to-production and time-to-value. You will also act as a trusted technical partner, manage risks and incidents, and drive continuous improvement.
Why It Might Be a Fit
You will have the opportunity to work on impactful AI projects, have a collaborative and innovative culture, and have career growth and learning opportunities.
Requirements
- Technical background
- Practical knowledge of inference frameworks
- Solid understanding of cloud or infrastructure systems, distributed systems or high-load applications, and AI/ML workloads
- Ability to troubleshoot and reason about system performance
- Customer-facing experience
- Experience working directly with technical customers
- Ability to communicate complex topics clearly and effectively
- Ownership & execution
- Strong sense of ownership
- Ability to manage multiple customers and priorities
- Structured, proactive, and solution-oriented mindset
Benefits
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams