Principal Technical Product Manager, Strategic Accounts

Role description

Role Overview

Lead product engagement and requirements discovery for Vultr's most strategic AI infrastructure customers, working directly with customer and cross-functional teams to understand complex AI infrastructure requirements, define solutions, and drive execution from early discovery through deployment and production readiness.

What You Will Do

Translate customer requirements into clear product priorities, technical specifications, and executable engineering plans, partnering closely with engineering, infrastructure, networking, storage, and operations teams to deliver customer-ready solutions.

Why It Might Be a Fit

The ideal candidate combines strong customer-facing product leadership with deep technical knowledge across GPU compute, storage, networking, cluster orchestration, and large-scale AI workload infrastructure, and has experience working directly with enterprise customers to define infrastructure requirements and translate them into product specifications.

Requirements

• 8+ years of experience in technical product management, with focus on infrastructure, cloud computing, or AI/ML platforms
• Deep technical understanding of GPU compute, high-performance networking (InfiniBand, RoCE), distributed storage, and cluster orchestration (Kubernetes, Slurm)
• Deep AI infrastructure expertise: strong technical knowledge across GPU compute, high-performance networking, storage, bare metal, and Kubernetes or Slurm environments
• Experience working directly with enterprise customers to define infrastructure requirements and translate them into product specifications
• Strong understanding of AI/ML workloads including training, fine-tuning, and inference at scale
• Proven ability to collaborate with engineering teams to deliver complex infrastructure products
• Excellent written and verbal communication skills, with the ability to engage both technical and executive audiences
• Experience with bare metal infrastructure and managed cloud services
• Bachelor's degree in Computer Science, Engineering, or related technical field; advanced degree preferred

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans
• 401(k) plan that matches 100% up to 4%
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 stipend for remote office setup in first year + $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription