Strategic Technical Account Manager GPU

Role description

Role Overview

The GPU-focused Technical Account Manager leads the post-sales technical success of customers deploying large-scale AI, training, inference, and high-performance GPU workloads on the company’s platform.

What You Will Do

Act as a trusted advisor across LLM training, fine-tuning, RAG workloads, distributed training frameworks, storage throughput requirements, multi-GPU scaling, and performance tuning.

Why It Might Be a Fit

This role requires deep technical fluency and exceptional customer management skills to help AI/ML teams achieve predictable, cost-efficient, high-performance outcomes.

Requirements

• 2–5+ years as an AI/ML Engineer, AI/ML Ops, Technical Account Manager, HPC Engineer, Sales/Solutions Engineer or relevant technical role.
• Strong knowledge of GPU hardware architectures (NVIDIA/AMD), CUDA/ROCm, distributed training, and ML frameworks.
• Experience with Linux tuning, networking (Infiniband, RoCE fabrics), and high-performance storage systems (DDN, NetApp, Vast, Weka, etc.).
• Ability to communicate complex concepts clearly to both executives and engineering teams.

Benefits

• 100% company-paid insurance premiums for employee medical, dental, and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting.
• Professional Development Reimbursement of $2,500 each year.
• 11 Holidays + Paid Time Off Accrual + Rollover Plan.
• Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year.
• $500 stipend for remote office setup in first year + $400 each following year.
• Internet reimbursement up to $75 per month.
• Gym membership reimbursement up to $50 per month.
• Company paid Wellable subscription.