Technical Program Manager (Post-Sales)

Role description

Role Overview

We are looking for a structured, proactive, and technically strong Technical Program Manager to coordinate technical execution within our Post-Sales organization in the United States. The role involves making work predictable and scalable by maintaining clear execution plans, technical dependencies, ownership, customer health, and operational processes.

What You Will Do

Coordinate technical execution across US Post-Sales customers, maintain clear plans, dependencies, risks, ownership, and status. Own and improve the Pre-Sales to Post-Sales transition, including customer architecture, technical requirements, dependencies, documentation, and ownership handover.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in technical program management, technical project management, technical delivery, or a related role, with strong understanding of cloud infrastructure and technical fluency to understand customer architectures, system dependencies, technical constraints, and operational risks.

Requirements

• 5+ years of experience in technical program management, technical project management, technical delivery, or a related role.
• Strong understanding of cloud infrastructure, including compute, storage, networking, and production cloud environments.
• Strong technical fluency and the ability to understand customer architectures, system dependencies, technical constraints, and operational risks.
• Experience coordinating technically complex initiatives across Engineering, Product, architects, and other technical teams.
• Ability to translate technical requirements into structured execution plans and identify missing dependencies or readiness criteria.
• Advanced hands-on Jira experience, including boards, workflows, automation, dashboards, and reporting.
• Proven experience proactively identifying, designing, and implementing process improvements.
• Experience creating and maintaining processes, procedures, playbooks, templates, and operational documentation.
• Knowledge of change management practices and techniques.
• Fluent English.

Benefits

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.