Infrastructure Operations Operator (Sauda)

Role description

Role Overview

We are hiring an Infrastructure Support Operations Operator to support the day-to-day operation and reliability of Nscale's AI data centre infrastructure. This is a hands-on technical operations role for an experienced operator who combines strong technical troubleshooting skills with excellent people and communication skills.

What You Will Do

Support the day-to-day operation of Nscale's AI data centre infrastructure, troubleshoot hardware, software, networking, and infrastructure-related issues, take ownership of complex operational problems, and support the availability, reliability, and performance of mission-critical infrastructure.

Why It Might Be a Fit

You'll be contributing to building the technology that powers the future, working in a culture of relentless innovation, ownership, and accountability, and taking pride in your work while driving it with excellence and urgency.

Requirements

• 2+ years of experience in data centre operations, infrastructure operations, technical support, or a similar environment
• Strong understanding of data centre operations, server hardware, and networking concepts
• Proven ability to diagnose and resolve complex technical problems
• Experience working within operational environments governed by SLAs and service management processes
• Strong analytical and problem-solving skills
• Ability to support and mentor less experienced team members
• Relevant technical certifications or equivalent practical experience

Benefits

• Highly competitive package (base + equity) with reviews every 12 months
• Dynamic progression plan tailored to your ambitions
• Human-First Flexibility: We treat you as humans first
• Learning & Development: Build your expertise through hands-on experience, technical training, and exposure to cutting-edge AI and GPU infrastructure