IT Engineer

FluidStack — Phoenix, Arizona, United States · In-Person · Mid · $100k - $150k/yearly

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Role description

Role Overview

The IT Engineer will provide reliable, hands-on IT support for in-office and remote employees, resolving tickets fast with excellent service. The role involves administering and improving Okta and core SaaS tooling, running procurement and asset management, building simple automations, and owning onboarding and offboarding for employees and contractors.

What You Will Do

The IT Engineer will be responsible for providing IT support, troubleshooting network and A/V systems, administering Okta and core SaaS tooling, running procurement and asset management, building automations, and owning onboarding and offboarding processes.

Why It Might Be a Fit

The ideal candidate will have experience administering Okta, managing MDM across macOS and Windows, and building automations to replace manual work. They will also have a security mindset and be able to write clear documentation for technical and non-technical audiences.

Requirements

  • administered Okta (users, groups, app integrations)
  • managed MDM across macOS and Windows
  • built automations to replace manual work
  • written clear documentation for technical and non-technical audiences
  • brought a security mindset to identity, access, and device management

Benefits

  • Competitive total compensation package (salary + equity)
  • Retirement or pension plan
  • Health, dental, and vision insurance
  • Generous PTO policy
  • Total compensation may also include equity in the form of stock options

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