Data Center Technician - Quincy, WA

Role description

Role Overview

The Data Center Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics, followed by physical repair, and may include participation in an on-call rotation.

What You Will Do

Maintain data center operations to ensure service availability and reliability. Conduct hardware and network diagnostics and repairs. Root cause analysis of hardware and software failures.

Why It Might Be a Fit

You love to learn and adapt quickly to troubleshoot complex physical infrastructure challenges. You're curious about data center networking, server architectures, and automation scripts.

Requirements

• Computer Hardware experience (troubleshooting, assembling)
• Linux Operating System experience
• Ability to regularly transport and position equipment weighing up to 50 lbs.
• Ability to remain in a stationary position (sitting or standing) for extended periods to perform diagnostic and repair tasks.
• Ability to maneuver in cramped or elevated spaces, such as under-floor areas or on ladders, to access server racks.
• Ability to perform tasks requiring fine motor skills, such as handling small hardware components and cables.
• Availability to work a flexible schedule within a 24/7 environment, including participating in a rotating on-call shift.
• Excellent time management, organizational, and communication skills.
• Must be able to prioritize tasks and react quickly to issues.

Benefits

• Medical, dental, and vision insurance
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption