Manufacturing Operations Program Manager

Role description

Role Overview

The Manufacturing Operations Program Manager will lead cross-organizational build and test readiness alignment across new product introduction (NPI) phases, drive sustaining program management, identify and mitigate risk, facilitate quality excursion oversight, and serve as a central point of alignment across engineering, PLM, supply chain, manufacturing, and quality stakeholders.

What You Will Do

The role will involve defining and owning the NPI manufacturing program plan, standing up and maintaining risk registers, owning readiness reviews for changes introduced into active production lines, and managing manufacturing strategies encompassing contract manufacturer expansion, data enablement, and cross-contract-manufacturer standardization.

Why It Might Be a Fit

The ideal candidate will be comfortable driving execution across complex, cross-functional hardware programs, curious about how manufacturing, quality, supply chain, and engineering systems work together at scale, and an expert at translating technical risk into clear decisions and measurable business outcomes.

Requirements

• 8+ years of experience in program management, NPI, operations, or quality within hardware manufacturing environments
• Demonstrated ownership of NPI programs through EVT, DVT, PVT, and MP build phases
• Experience managing sustaining engineering programs, including ECOs, running changes, second-source qualification, or end-of-life and product transition planning
• A track record of facilitating cross-functional resolution of quality issues under time pressure
• Excellent structured communication skills, with the ability to present program status and risk to senior leadership and drive alignment across technical and non-technical stakeholders
• Strong program and project management fundamentals, including schedule management, risk tracking, milestone and gate reviews, and action item management
• Experience working with supply chain, contract manufacturers, or ODM/OEM partners
• Bachelor’s degree in Engineering, Operations, or a related field

Benefits

• Medical, dental, and vision insurance
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption